At Tulipa Print, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, and services. By accessing or using our website, you consent to the terms of this Privacy Policy.

Information We Collect:

1. Personal Information:
   • When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
2. Payment Information:
   • To process payments for orders, we collect payment information such as credit card details, billing address, and payment transaction details. Please note that we do not store your payment information on our servers; it is securely processed by our payment service provider.
3. Communication Data:
   • When you contact us via email, phone, or other communication channels, we may collect information related to your inquiries, feedback, or customer support requests.
4. Website Usage Data:
   • We may collect data about your interactions with our website, including your IP address, browser type, device information, pages visited, and other usage statistics. This helps us improve our website’s functionality and user experience.

How We Use Your Information:

1. Order Processing:
   • We use your personal and payment information to process and fulfill your orders, including order confirmation, shipment, delivery, and customer support.
2. Account Management:
   • If you create an account with us, we use your information to manage your account, provide personalized services, and facilitate future transactions.
3. Communication:
   • We may use your contact information to communicate with you about your orders, account-related activities, promotions, newsletters, and updates.
4. Marketing and Analytics:
   • With your consent, we may use your information for marketing purposes, such as sending promotional offers or conducting market research. We also analyze website usage data to improve our marketing strategies and website performance.

Data Security and Retention:

1. Security Measures:
   • We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
2. Data Retention:
   • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices:

1. Access and Update:
   • You have the right to access, update, or correct your personal information stored in your account. You can manage your account settings or contact us for assistance.
2. Opt-Out:
   • You may choose to opt out of receiving promotional emails or marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

Third-Party Services:

1. Service Providers:
   • We may engage third-party service providers to assist us in providing and improving our services. These providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
2. Links to External Sites:
   • Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies or practices.

Updates to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Phone: [Insert Phone Number]
• Email: hello@tulipaprint.co.uk

Thank you for trusting Tulipa Print with your personal information. We are committed to protecting your privacy and ensuring a safe and secure online experience.